The Patriot Golf Club of Owasso
  • Owasso, OK, USA
  • Full Time

Reports to: Food and Beverage Director and Food and Beverage Catering-Banquet Coordinator

 

Supervises: Catering-Banquet support staff

 

Classification:

Education and/or Experience

  • High School diploma or GED; one year of related experience and/or training.
  • Two years of experience in catering operations.
  • Extensive knowledge of the private club industry's food and beverage operations

 

Job Knowledge, Core Competencies and Expectations

  • Promote the club's dining facilities for private banquets, business and social meetings and other member-related activities.
  • Knowledge of and ability to perform required role during emergency situations.

 

Job Summary (Essential Functions)

Responsible for all day-to-day catering-banquet services. Develop contracts for and oversee all administrative and operational aspects of preparing and selling events and catered parties. Work with food & beverage department and other departments to assure that the members' and guests' expectations are exceeded and the highest quality food and service are delivered.

 

Job Tasks/Duties

  • Promotes, advertises and markets the club's social event facilities and capabilities to all members.
  • Assists members in arrangements for special dinner requests in the dining room.
  • Helps member clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning.
  • Works with the Executive Chef to determine selling prices, menus and other details for catered events; oversees the development of contracts; assures that pre-planned catering-banquet menu offerings are current and reflect general member interests.
  • Transmits necessary information to and coordinates event planning with production, serving and housekeeping staff; arranges for printing of menus, procuring of decorations, entertainment and other special requests, etc.
  • Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
  • Checks function sheets against actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel.
  • Oversees scheduling of catering-banquet service employee meetings.
  • Responsible for hands-on service work when needed and orchestrating events when necessary.
  • Manages complaints.
  • Maintains past and potential client files; schedules calls or visits to assess ongoing needs of prospective clients for catering services.
  • Create and assist with completion of in-house banquet event orders (BEOs).
  • Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.
  • Represents members' and GM needs.
  • Obtains necessary permits for special events and functions.
  • Critiques functions to determine future needs and to implement necessary changes for increased quality.
  • Attends staff and management meetings to review policies and procedures, future business and to continually develop quality and image of banquet functions.
  • Ensures the security of club's members and guests' valuables during catered events.
  • Assumes responsibility of manager-on-duty when necessary.
  • Ensures that proper housekeeping and energy conservation procedures are always followed.
  • Plans professional development and training activities for subordinate staff.
  • Diagrams room layout, banquet item placement and related function details.
  • Meets with other department managers to plan food and beverage aspects of special events organized by the staff members.
  • Manages banquet billing and arranges prompt payment for all events.
  • Updates weekly function information for all affected staff.
  • Serves as liaison between kitchen, service and management staff.
  • Maintains club's master calendar and function book.
  • Performs special projects as assigned by the Food and Beverage Director.
  • Help with opening and closing the Clubhouse

 

Licenses and Special Requirements

  • Food safety certification.
  • Alcoholic beverage certification.

 

Physical Demands and Work Environment

  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
  • Push, pull or lift up to 50 pounds.
  •    Continuous repetitive motions.
  • Work in hot, humid and noisy environment.

 

 

The Patriot Golf Club of Owasso
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